Participant Engagement Hub
Maximize Retention, Accelerate Enrollment, and Automate Cooperation with a Single, AI-Powered Platform.
Over 85% of clinical trials fail to recruit enough participants, delaying life-saving therapies.
The Mushroom Solutions integrated platform solves this by accelerating Recruitment Management and streamlining compliant eConsent, immediately boosting your trial velocity and ensuring your study milestones are met. The Engagement Hub ensures seamless cooperation with Virtual Collaboration and AI ChatBots for 24/7 support. Automated Payments ensure superior retention and efficiency for all stakeholders.
Our Solutions
Our platform integrates seven core capabilities, designed to create efficiency for Sponsors, ease for Sites/Investigators, and empowerment for Participants, ensuring collective success.
Accelerating trial timelines and reducing screening failures.
- Data-driven targeting tools for precise participant identification.
- Automated pre-screening and qualification workflows.
- Centralized dashboard for tracking recruitment funnel performance in real-time.
- Streamlined communication templates for initial participant outreach.
Ensuring immediate compliance, transparency, and accessibility..
- Interactive and multimedia-enabled consent forms.
- Secure, compliant electronic signatures (21 CFR Part 11).
- Remote, site-based, and hybrid accessibility options.
- Real-time tracking, version control, and audit-ready documentation.
Fostering strong site-participant relationships and supporting Decentralized Trial (DCT) models.
- Secure, HIPAA/GDPR-compliant messaging between participants and site staff.
- Integrated video conferencing for remote virtual visits and check-ins.
- Study calendar synchronization with participant personal calendars.
- Secure document sharing for lab results or personalized updates.
Providing immediate support and freeing up site staff time for critical patient care.
- 24/7 intelligent ChatBots to answer frequently asked questions (FAQs) instantly.
- Automated triaging of complex participant questions to the appropriate site personnel.
- Protocol-specific knowledge base integration for accurate responses.
- Multilingual support to enhance global accessibility and understanding.
Ensuring timely compensation, compliance, and enhanced retention.
- Automated calculation and distribution of stipends and reimbursements.
- Secure and compliant payment methods (e.g., direct deposit, pre-paid cards).
- Real-time payment tracking and history for both participants and site accounting.
- Centralized compliance reporting for IRS/tax documentation (e.g., 1099 tracking).
Proactively identifying retention risks and maintaining participant cooperation.
- Predictive analytics flag participants at risk of dropping out.
- Automated “re-engagement” workflows triggered by missed appointments or low activity.
- Feedback loops and anonymous surveys within the Hub to capture participant experience data.
- Customizable incentive programs managed directly through the platform.
Key Benefits
Our integrated platform drives measurable, positive change across the entire clinical trial lifecycle, ensuring speed, predictability, and shared success.
- Focusing on eliminating bottlenecks and shortening the recruitment phase.
- Boost Trial Velocity: Data-driven Recruitment Management shortens the timeline from site activation to first-patient-in (TPI).
- Rapid Onboarding: Compliant, remote eConsent accelerates the administrative process, ensuring participants start quickly without delays.
- Reduced Screening Failure: Efficient, targeted outreach ensures your team spends time only on highly qualified candidates.
- Focusing on lowering drop-out rates and maintaining active engagement throughout the study.
- Minimized Financial Friction: Automated, compliant Participant Payments ensure timely compensation, which is a primary driver of satisfaction and commitment.
- Proactive Risk Management: Retention Management Tools use analytics to identify and re-engage at-risk participants before they drop out.
- Always-On Support: AI ChatBots and the Engagement Hub provide reliable 24/7 support, keeping participants informed and valued at every stage.
- Focusing on automating manual tasks and freeing up high-value personnel.
- Administrative Relief: AI ChatBots automate the answering of routine FAQs, relieving Site Coordinators of non-clinical administrative workload.
- Streamlined Collaboration: Virtual Collaboration tools and the centralized Engagement Hub replace fragmented communication, saving time and reducing logistical errors.
- Audit-Ready Workflows: Automated tracking and version control across all features (especially eConsent and Payments) reduces manual compliance efforts and audit preparation costs.
- Focusing on regulatory adherence and the ability to expand operations seamlessly.
- Guaranteed Regulatory Adherence: The platform is built with compliance standards (e.g., 21 CFR Part 11) in mind, ensuring all digital signatures and documentation are legally sound.
- Hybrid and DCT Readiness: Virtual Collaboration tools natively support remote study visits and monitoring, allowing seamless adoption of decentralized clinical trial models.
- Cross-Geographic Consistency: A centralized platform ensures a standardized, compliant experience for sites and participants across all regions.
Recruitment delays cost sponsors up to $8 million per day
50% reduction in time required for the participant to complete consent via eConsent
60 - 80% of routine, high-volume administrative questions can be automatically answered
10-20% reduction in overall trial cost by eliminating the need for costly catch-up recruitment
Improve the chance of trial success with round-the-clock participant engagement and support